Fulfillment Working Group (FWG)

Accepting Replacement Copies

This procedure covers evaluating and accepting a replacement copy of a UCB item from a user who is replacing an item that they have lost. Users who lose Automated Fulfillment Network (AFN) items should contact the owning UC library. Users who lose non-AFN (ILL) material should contact the Resource Sharing Division.

By kvanvliet on 01-17-2025

Adding Identifiers to External User Records

This document covers how a unique identification number is manually added to an external user’s record. Following the steps below will ensure that the user’s record has a University ID associated with it and that the record gets properly updated in the future.

By mmarrow on 09-15-2023

Return Items - how to

This document describes the process for checking in returned items.

By kvanvliet on 10-22-2024