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Report a problem
- Help Desk
Email helpbox@library.berkeley.edu to contact Library IT about hardware, software, network drives, Library website, Alma, Staff web, technology questions, and problems.
- Email (personal & SPA) and Calendaring
Get help with bMail, bCal, bConnected email lists.
- Electronic Resources Problem Guide and Report form
For when you have a problem with an electronic resource.
- BadCat: Catalog Record Help Desk
Submit a ticket for catalog record maintenance or to trace urgently needed uncataloged material.
- BFS Customer Support
Get help with the Berkeley Financial System (BFS).
- Berkeley IT System Status page
If a campus-managed service is wonky, check this page.
- California Digital Library (CDL)
Report electronic resource and "Get it at UC" problems to CDL.
- Library proxy
Problems with, or questions about the Library proxy (aka EZproxy)? This is the place to go!
